Job

Administrator

Location: Watford Head Office
Salary: £25,000 - £30,000 per annum (DOE)
Type: Full-time | Office-based

About the role

We're looking for an organised and dependable Administrator to join our Watford Head Office team. This hub-based role supports our Recruitment Consultants, Resourcers and Team Leaders with the day-to-day administration that keeps everything running smoothly and compliantly.

You'll be a key point of contact, helping manage communications, maintaining accurate records and supporting both our internal teams and workforce.

What you'll be doing

• Providing general administrative support across recruitment and resourcing teams

• Acting as a first point of contact for enquiries

• Communicating with the workforce via SMS and email

• Supporting timesheets, payroll and billing processes

• Assisting with worker queries, including pay-related issues

• Helping coordinate support services such as PPE, training, medicals and accommodation

• Raising purchase orders and checking delivery notes and invoices

• Keeping accurate records across internal systems

What we're looking for

Essential

• Strong administrative and organisational skills

• Confident communicator with a professional, approachable manner

• ICT literate with good attention to detail

• GCSE (or equivalent) Maths and English at Level 2 or above

Desirable

• Previous admin or customer service experience, ideally within recruitment or HR

• Experience using CRM or recruitment systems

Why join us

You'll be based in our Watford Head Office, with structured induction, ongoing learning through our Learning Hub, and clear opportunities to develop and progress. We work to high standards and expect everyone to act in line with our values of integrity, respect, safety, inclusion and continuous improvement.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.