Job

Recruitment Consultant (360)

Location: Watford Head Office
Type: Full-time | Office-based (hub-based role)

About the role

We're looking for an experienced 360 Recruitment Consultant to join our Watford Head Office team. This is a full lifecycle role, responsible for winning new business, developing customer relationships and placing candidates into roles that deliver sustainable revenue and long-term partnerships.

You'll manage both the sales and delivery side of recruitment, building strong relationships with customers and candidates while overseeing an active workforce.

What you'll be doing

• Identifying and developing new business opportunities

• Building and managing customer relationships

• Negotiating rates and agreeing terms and conditions

• Securing vacancies and service orders

• Sourcing, screening and placing candidates

• Managing the full recruitment process from vacancy through to placement

• Overseeing onboarding, compliance, payroll and billing processes

• Making repeat placements to support continuity and reduce turnover

• Managing an active workforce and resolving issues as they arise

• Maintaining accurate records across CRM and recruitment systems

• Working collaboratively with Resourcers, Administrators and Team Managers

What we're looking for

Essential

• Previous experience in a 360 recruitment role

• Strong sales, negotiation and relationship management skills

• Confident communicator with a professional approach

• Well organised, resilient and target driven

• ICT literate with experience using recruitment or CRM systems

• GCSE (or equivalent) Maths and English at Level 2 or above

Desirable

• Experience within infrastructure, construction or similar sectors

• Sales, recruitment or HR qualifications

• Membership of a relevant professional body

Why join us

You'll be based in our Watford Head Office with the support of dedicated Resourcers and Administrators. We offer structured induction, ongoing learning through our Learning Hub, and clear performance frameworks linked to progression. We work to high standards and value integrity, respect, safety, inclusion and continuous improvement.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.