The Hidden Carers Among Us – A Quiet Act of Everyday Strength

Not every hero wears high-vis.

Some quietly manage rotas for elderly parents in between meetings. Some wake early to administer medication, or stay up late to calm a child’s fears. Some take calls on their lunch break to chase doctors, book appointments, or check in on family. And then they get back to work—quietly, professionally, without fuss.

These are the hidden carers in our workplaces. And chances are, you know one—even if you don’t realise it.

In the UK today, millions of people juggle work with unpaid caring responsibilities. For some, it’s a temporary role following illness or injury. For others, it’s a lifelong commitment. And while some colleagues may feel comfortable sharing their situation, many do not. They carry on, doing everything they can to meet the demands of both worlds—often with very little visibility or recognition.

Carers come in many forms. They might be caring for ageing parents, children with additional needs, partners with long-term conditions, or siblings who need daily support. What they all have in common is the act of giving—often without a break, often without being asked.

As colleagues, it's easy to overlook what we don’t see. But that’s exactly why empathy matters. Because the person who seems a little distracted in the Monday meeting, or who logs off promptly at 5pm, may be stepping into a second shift of care and responsibility at home.

So what can we do?

First, we acknowledge. We recognise that hidden carers are among us—and they deserve thanks, not assumptions.

Second, we offer flexibility and understanding. It doesn’t mean giving special treatment; it means listening without judgement, and remembering that everyone is balancing something.

Third, we talk. The more we open up space for these conversations, the more likely someone will feel safe to share their story—and ask for help if they need it.

We talk a lot in this industry about strength, resilience, and teamwork. But the strength it takes to quietly care for another human being while showing up, every day, to deliver your best at work—that’s a form of resilience that deserves just as much recognition.

So to all the hidden carers out there—thank you. For your time. Your effort. Your compassion. For showing us that care doesn’t have to be loud to be powerful. And for reminding us that, sometimes, the most important things people carry into work aren’t visible at all.