To be responsible for the effective, efficient running and supervision of all highways operations.
To achieve agreed standards and meet conditions of Service Level Agreements and contracts.
To manage operational staff ensuring that high levels of customer satisfaction and service quality are achieved to specifications and to good standards of workmanship in line with industry standards.
To ensure all resources including plant and vehicles are deployed effectively on a daily basis to maximise efficiency and maintain production to given targets.
To plan workforce requirements to meet both short and long term maximum capacity requirements of Service Level Agreements and contracts.
To manage sickness absence and disciplinary action up to first written stage.
To manage and implement all required Health and Safety Legislation regarding site works.
Ensure appropriate paperwork is processed within timescales including all works information and to ensure all IT systems such as Work-zone are utilised and used correctly.
To provide technical support and expertise to all Operational staff.
To demonstrate commercial awareness in an operational environment.
To contribute to the achievement of the key objective for Highways Operations by delivering projects in a cost effective manner, improve efficiency's and ensure high standards of workmanship to predetermined standards and specifications including checking all lines and levels.
To have detailed knowledge of the characteristics of materials used in construction and the correct procedures for the use of these.
To use and supervise any IT systems such as work-zone to the maximum efficiency and to ensure all the required data is correctly inputted to check measures/production and permits are being kept up to date.
Check that all extra works are recorded and agreed on site with the relevant clients in line with any contract such as NEC4.
Be able to understand basic contractual clauses and requirements of contracts such as NEC4 and to ensure that these are implemented on all sites within the post holder's responsibility.
To direct and supervise front-line personnel to maximise performance and achieve planned objectives and to ensure that service provision and quality is to the required standards and that all Company policies with regard to sickness absence and conduct are implemented and adhered to. This includes the conduct of return to work and investigatory interviews.
To ensure all reporting staff are properly inducted, supported, motivated, trained and equipped to fulfil the roles and responsibilities required of them. This includes the delivery of task talks and all Risk Assessment Method Statements are being followed according to schedules.
To be responsible for the recruitment, training, development, health and safety of staff to ensure an effective and efficient workforce who are capable of meeting its objectives.
To ensure that operational delivery of the services meets with the requirements of the Service Level Agreements and contracts in place between the Company and its customers.
To ensure that all health, safety and welfare requirements and responsibilities for staff, vehicles, plant and equipment (including chemicals) within the post holder's responsibility are met and to contribute to the management and supervision of health, safety and welfare across the entire Section and Company.
To monitor health and safety of the workforce and take appropriate action where necessary if health and safety of themselves or others is compromised. Be able to implement requirements of CDM and the Operator's Licence in regards of company vehicles.