Regional Change Lead
£60,000 - £67,199
Bedford Office - Covering the East of England
As Regional Change Lead you will work alongside the Regional Director, senior leaders and the wider team to transform the way our client works in the East of England Region to achieve high productivity and efficiency in delivery to lead significant changes to the way we contract and deliver our responsibilities of operating and maintaining major road networks across the East.
You will lead and direct the core project team, ensuring the transition to the new contract arrangements is planned, governed and delivered to the agreed timetable to maintain delivery. You will lead and manage organisational change, ensuring our people and those who work alongside us are highly effective and efficient in the work they deliver, leading our journey to Operational Excellence by initiating innovative ways of working, building on good practice, and establishing robust and resilient business processes across the region.
*Plan, deliver and implement new regional contract arrangements to the agreed timetable. Maintain all existing and interim contract arrangements to ensure seamless transition (if applicable).
*Work alongside the regional leadership team to lead and manage the change in the way the organisation operates in region.
*Lead development and implementation of business cases, project plans and other key documents in support of delivering Operational Excellence. Secure all necessary approval decisions to align with stakeholder objectives and agreed timeframes.
*Lead financial and programme governance ensuring arrangements are established and maintained and all risks effectively mitigated or managed.
*Identify, mitigate and manage all risks to performance and delivery of the change programme ensuring delivery of the required outcomes.
*Lead all change project and programme reporting and management information ensuring visibility of progress and performance by the Regional Leadership Team, Operations Senior Management and Business Partners.
*Work collaboratively with business partners to ensure that the project and programme plans to initiate contract changes are developed and maintained to enable optimised delivery in line with the agreed strategy.
*Work collaboratively with teams across the business to ensure a coordinated approach in line with the national contract delivery rollout programme.
*Work with the Regional Leadership Team to deliver a planned, consistent and assured regional programme. Ensure the programme aligns with other programmes and portfolios of work; and corporate, technical and specialist standards.
*Proactively champion engagement and collaboration with internal and external colleagues and stakeholders to drive understanding, maintain alignment with regional activities and resolve conflicting goals, priorities and timescales.
*Lead the transition of the region to the target operating structure, managing the change experience for both the existing colleagues and TUPE colleagues where applicable.
*Extensive experience in leading and managing business change together with the associated risks and issues
*Experience of working in a safety, customer service and delivery orientated infrastructure or related environment
*Experience of planning and mobilising substantive contract arrangements including people, financial, commercial and procurement related issues
*Extensive experience working in a project or programme management environment.
*Experience and understanding of various contracting models and approaches
*Demonstrate experience of delivering large scale change programmes.
*Experience of complex problem solving and delivering multiple workstreams to time, cost and quality
*Demonstrate experience of leading people to successful delivery of large scale, complex and/or high risk and profile programmes.
*Demonstrate experience of leading a large and dispersed team across numerous disciplines
*Relevant project delivery skills
*Strong communication and influencing skills to effectively engage a wide range of internal and external customers and stakeholders