Track Welding & Associated Works for Network Rail

Objectives and Deliverables

The primary objective of the contract is to provide multi-skilled welding resources for defect removal, re-railing, and maintenance works. Key deliverables include:

• Safety Record: Proactive safety measures, weekly site visits, and regular safety meetings.
• Timely Arrival on Site: Ensuring punctuality and readiness.
• Competence and PPE: Ensuring all workers are adequately trained and equipped.
• Timesheet Submission: Accurate and timely submission of timesheets.
• Environmental Conformance: Adherence to environmental standards.
• Management Performance: Effective contract management and resource planning.
• Planning & Ordering: Efficient resource planning and material ordering.
• Resource Capacity: Maintaining adequate workforce levels to meet demand.
• Reliability Site Audits: Consistent performance with a 99% reliability rate.
• Applications for Payment: Efficient processing of payments within agreed terms.
• Weld Success Rate: High success rate in welding tasks.

 

Challenges and Solutions

The provision of multi-skilled welding resources across multiple regions posed significant logistical and operational challenges. McGinley addressed these by:

• Primary and Secondary Area Allocation: Focusing primarily on Anglia and Wessex, with secondary coverage in Kent, Sussex, and London/Central.
• Guaranteed Shifts: Ensuring each resource has a minimum of four shifts per week, with peak demands increasing to five shifts.
• Efficient Booking System: Utilising Network Rail's Call Off Order Process Management system (COOM) for streamlined bookings.
• Performance and Payment Management: Maintaining high performance standards and managing payments within a 14-day term from invoice submission.

Value-Added Initiatives

McGinley has implemented several initiatives to enhance service delivery and add value:

1. Multi-skilled Workers: Providing Network Rail with versatile workers who can perform multiple roles, reducing costs and increasing efficiency.
2. Upskilling Welding Assistants: Training welding assistants to become lead welders, expanding our workforce capacity and ensuring high performance.
3. Head Wash Repair Training: Training lead welders in head wash repair techniques, resulting in cost savings.
4. Vehicle Telemetry: Installing telematics in vehicles to reduce safety risks and improve driving performance, leading to a 20% reduction in accidents and a 35% improvement in driving behaviour.

 

Performance Measurement

McGinley's performance is consistently reviewed and measured against the contract's deliverables, ensuring high standards and continuous improvement. Regular management reviews and feedback from Network Rail highlight the success of this partnership.

 

Client Feedback

Network Rail has expressed high satisfaction with McGinley's performance, particularly noting our reliability, proactive safety measures, and the multi-skilled nature of our workforce. This ongoing collaboration is a testament to our ability to meet and exceed client expectations in the infrastructure sector.

This case study exemplifies McGinley's commitment to delivering exceptional recruitment services and operational excellence in the infrastructure industry, ensuring we remain a trusted partner for our clients.